Companies / intercom.com
intercom.com subprocessors
intercom.com declares 14 subprocessors, including AI providers Anthropic, Cartesia, ElevenLabs, OpenAI.
Declared subprocessors
Subprocessor list From the company's own list. Read the source.
| Subprocessor | Purpose |
|---|---|
| Ably Realtime Ltd. | message delivery service to support real-time delivery of messages via messenger products |
| Amazon Web Services, Inc. | Hosting, storage and processing (including AI processing) of Customer Data |
| Anthropic, PBC | AI processing |
| Cartesia AI, Inc. | AI processing (text to speech) |
| Cloudflare, Inc. | Transport Layer Security ("TLS") protection for customers using a custom domain to host their Intercom Articles |
| Eleven Labs, Inc. | AI processing (text to speech) |
| Google L.L.C. | AI processing |
| Mailgun Technologies, L.L.C. | Email delivery services for individual emails and bulk email campaigns initiated from Intercom's services |
| Message Systems, Inc. (d/b/a Sparkpost) | Email delivery services for individual emails and bulk email campaigns initiated from Intercom's services |
| Microsoft Corporation | AI processing |
| OpenAI, L.L.C. | AI processing |
| PlanetScale Inc. | Database storage and caching |
| Snowflake Inc. | Data warehouse services and processing (including AI processing) |
| Twilio, Inc. | SMS and Phone functionality |
Seen on its website or job board
Website This shows what the company runs, not what data it shares.
| Technology | Signal we saw |
|---|---|
| Amazon CloudFront | header: x-amz-cf-id: mZIuP6x_ZhoVrlku806UDsgDZDRD9M_7WxovXLcx |
| Cloudflare | header: cf-ray: a547419a6f4477e6-DFW |
| Google Workspace | mx: aspmx2.googlemail.com. |
| Next.js | script: /vercel.intercom.com/_next/static/immutable/chunks/12sk2yywd6edi.js |
| Vercel | header: x-vercel-id: cle1::iad1::mpltn-1793665678494-d210abab |
Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. How we collect data.