Does Thread use LiveKit?
Yes
We hold strong evidence for this.
- The company names it in its own subprocessor list, a statement that this vendor handles its customers' data.
How we know
About Thread
Thread provides an AI service desk that automates triage, dispatch, and client conversations across ConnectWise, Autotask, and HaloPSA. It serves MSPs.
Summarized from its homepage on 3 Nov 2026.
What else Thread uses
Thread has evidence for 22 vendors. The strongest:
Amazon Web Services
Auth0
Cartesia
Chargebee
Google
HubSpot
Justworks
Linear
Other companies using LiveKit
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See Thread's full stack with a source for every vendor, and ask the same question about any company from the API, Claude or your browser.
- Every company and vendor, with its public source
- 100 API calls a month, plus MCP and the Chrome extension
- Work email only. No card, no sales call