Companies / rootly.com
rootly.com subprocessors
rootly.com declares 28 subprocessors, including AI providers Anthropic, OpenAI.
Declared subprocessors
Subprocessor list From the company's own list. Read the source.
| Subprocessor | Purpose |
|---|---|
| Hosting. Rootly’s primary cloud infrastructure: compute, application databases, object storage, queuing, and event routing. | |
| AI functionality: LLM inference for summarization, catchup, and generative features | |
| AI functionality: LLM request routing, tracing, and evaluation | |
| Columnar analytics database for AI evaluation and product analytics | |
| Content delivery network, edge networking, and web application firewall | |
| Monitoring: application performance, logging, and infrastructure observability | |
| Hosting | |
| Emails: CRM and customer communication | |
| Live chat and customer support | |
| Feature management: feature flag evaluation and progressive rollout targeting | |
| Support ticket tracking | |
| Transactional email delivery | |
| Business intelligence. Rootly personnel run read-only queries against production application data to support customer accounts, troubleshoot issues, and analyze product usage. | |
| Hosting | |
| Oliv.ai | Analytics: product and customer analytics |
| AI functionality: LLM inference for summarization, catchup, and generative features | |
| Analytics: product analytics and user behavior tracking | |
| Customer support platform | |
| QuotaGuard | Static IP proxy for outbound integration traffic |
| Meeting transcription: meeting orchestration, recording capture, and platform connectivity for AI Meeting Scribe | |
| Analytics: customer data platform for product analytics event routing | |
| Email delivery for transactional and notification email | |
| Monitoring: application error and exception tracking | |
| Communication: internal team communication and incident coordination | |
| Data warehouse for aggregated product usage and account health analytics | |
| Payment processing and subscription billing | |
| In-app calling and SMS for on-call paging and live call routing | |
| pganalyze (Duboce Labs Inc.) | Monitoring: database performance and query analytics |
Named in the privacy policy
Privacy policy Weaker evidence than a list. Read the source.
| Company | Role |
|---|---|
| DEEL IRELAND EOR LIMITED | Not stated |
| Advertising partner | |
| LETS DEEL LIMITED | Not stated |
| Advertising partner | |
| Advertising partner | |
| Processes data for the company |
Seen on its website or job board
Website This shows what the company runs, not what data it shares.
| Technology | Signal we saw |
|---|---|
header: cf-ray: a546870158669898-LAX | |
mx: aspmx.l.google.com. |
Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. How we collect data.