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Technologies / Birdie / Intercom

Companies using Birdie and Intercom

6 companies in our data have public evidence for both Birdie and Intercom, and 5 name both in their own subprocessor list. Each company below links to the source for every claim. Our coverage is partial, so this is not everyone.

6companies use both
67%of Birdie users
under 1%of Intercom users
5name both as subprocessors

Companies using one are 11 times as likely as the average company in our data to show evidence of the other.

The companies

Strongest evidence first: a company naming both in its own subprocessor list comes before one seen on its website or in job postings.

Subprocessor listPrivacy policyWebsiteJob postings

CompanyBirdieIntercom
aworkawork.comawork provides project management, capacity planning, time tracking, and AI tools for agencies.Productivity and collaboration
Bubblebubble.io
MaintainXgetmaintainx.comMaintainX provides an AI-powered CMMS and enterprise asset management platform for maintenance and asset management.Manufacturing
Pokapoka.ioPoka provides a connected worker platform with features such as digital work instructions, forms and checklists, issues management, skills management, and industrial AI.Manufacturing
SignNowsignnow.comairSlate SignNow provides electronic signature and document workflow tools that let users sign, send, track, and store documents from any device, along with templates, fillable fields, and an API for embedding eSignatures in other apps.Productivity and collaboration
TalentLMStalentlms.comTalentLMS provides an all-in-one learning management system for employee, onboarding, partner, and customer training.Education

The two technologies

Birdie

Support and chat

Birdie is a screen-recording tool that lets customers record their screen through a secure link, so support teams can see an issue as it happened. The recording, along with user steps, browser details, and network logs, is attached to the support ticket.

Summarized from birdie.so on 8 Nov 2026.

67% of the 9 companies we see using Birdie also show the other.

All 9 companies using Birdie9 name it as a subprocessorMore in Support and chat

Intercom

Support and chat

Intercom is a fully-featured AI-powered helpdesk. It is used for an omnichannel inbox, AI-powered ticketing, and Copilot working alongside a human team.

Summarized from intercom.com on 8 Nov 2026.

under 1% of the 1,374 companies we see using Intercom also show the other.

All 1,374 companies using Intercom772 name it as a subprocessorMore in Support and chat

Industries

Among the companies above, by our own classification of their homepage.

Productivity and collaboration2Manufacturing2

Other pairs

Companies with their own evidence for both.

More with Birdie

Cloudflare9companiesGoogle Workspace8companiesAmazon Web Services7companiesOpenAI7companiesAnthropic6companiesGoogle5companies

More with Intercom

Cloudflare1,357companiesGoogle Workspace1,121companiesGoogle Tag Manager828companiesAmazon Web Services792companiesGoogle Analytics622companiesStripe569companies

Questions

How many companies use both Birdie and Intercom?

6 companies in StrataDB's data have public evidence for both, and 5 of them name both in their own subprocessor list, the strongest evidence we hold. Our coverage is partial, so the real number is higher.

Which companies use Birdie and Intercom?

awork, Bubble, MaintainX, Poka and SignNow, and 1 more company. Each one links to the evidence behind it.

How does StrataDB know a company uses Birdie and Intercom?

From four kinds of public evidence: subprocessor lists, privacy policies, website code and job postings. Each is kept apart with its source and the date we saw it. A company missing here means we found no evidence, not that it does not use them.

Find every company using Birdie and Intercom

See the full list with the source for each company, and run the same lookup for any technology from the API, Claude or your browser.

  • Every company and vendor, with its public source
  • 100 API calls a month, plus MCP and the Chrome extension
  • Work email only. No card, no sales call