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Technologies / Help Scout / NetActuate

Companies using Help Scout and NetActuate

2 companies in our data have public evidence for both Help Scout and NetActuate, and 2 name both in their own subprocessor list. Each company below links to the source for every claim. Our coverage is partial, so this is not everyone.

2companies use both
2%of Help Scout users
40%of NetActuate users
2name both as subprocessors

The companies

Strongest evidence first: a company naming both in its own subprocessor list comes before one seen on its website or in job postings.

Subprocessor listPrivacy policyWebsiteJob postings

CompanyHelp ScoutNetActuate
Datumdatum.netDatum provides a network cloud with edge compute, load balancing, DNS, storage, and zero trust tunnels for AI companies and builders.AI and machine learningCloud and infrastructure
Fly.ioFly.io provides hardware-virtualized containers called Machines that launch instantly, along with isolated sandboxes for running untrusted or AI-generated code.Cloud and infrastructureDeveloper tools

The two technologies

Help Scout

Support and chat

Help Scout is a customer support platform that brings email, SMS, social, chat, and voice conversations into one shared inbox, with automatic assignment and context that carries through handoffs. It is used by support teams to manage and resolve customer conversations across channels.

Summarized from helpscout.com on 8 Nov 2026.

2% of the 121 companies we see using Help Scout also show the other.

All 121 companies using Help Scout101 name it as a subprocessorMore in Support and chat

NetActuate

Cloud and infrastructure

NetActuate is a global open-source IaaS platform for scalable infrastructure. It is used to deploy and manage edge infrastructure.

Summarized from netactuate.com on 8 Nov 2026.

40% of the 5 companies we see using NetActuate also show the other.

All 5 companies using NetActuate5 name it as a subprocessorMore in Cloud and infrastructure

Other pairs

Companies with their own evidence for both.

More with Help Scout

Cloudflare120companiesGoogle Workspace98companiesAmazon Web Services80companiesStripe73companiesGoogle62companiesGoogle Analytics55companies

More with NetActuate

Cloudflare5companiesGoogle Workspace5companies

Questions

How many companies use both Help Scout and NetActuate?

2 companies in StrataDB's data have public evidence for both, and 2 of them name both in their own subprocessor list, the strongest evidence we hold. Our coverage is partial, so the real number is higher.

Which companies use Help Scout and NetActuate?

Datum and Fly.io. Each one links to the evidence behind it.

How does StrataDB know a company uses Help Scout and NetActuate?

From four kinds of public evidence: subprocessor lists, privacy policies, website code and job postings. Each is kept apart with its source and the date we saw it. A company missing here means we found no evidence, not that it does not use them.

Find every company using Help Scout and NetActuate

See the full list with the source for each company, and run the same lookup for any technology from the API, Claude or your browser.

  • Every company and vendor, with its public source
  • 100 API calls a month, plus MCP and the Chrome extension
  • Work email only. No card, no sales call