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Technologies / Help Scout / Userlist

Companies using Help Scout and Userlist

6 companies in our data have public evidence for both Help Scout and Userlist, and 5 name both in their own subprocessor list. Each company below links to the source for every claim. Our coverage is partial, so this is not everyone.

6companies use both
5%of Help Scout users
46%of Userlist users
5name both as subprocessors

Companies using one are 90 times as likely as the average company in our data to show evidence of the other.

The companies

Strongest evidence first: a company naming both in its own subprocessor list comes before one seen on its website or in job postings.

Subprocessor listPrivacy policyWebsiteJob postings

CompanyHelp ScoutUserlist
CookieHubcookiehub.comCookieHub provides a consent management platform that handles cookie consent and privacy compliance across multiple regulations.Compliance and risk
SavvyCal Appointmentssavvycal.appSavvyCal Appointments provides a scheduling engine and API that computes availability, enforces scheduling rules, and books appointments atomically.Healthcare
SavvyCalsavvycal.comSavvyCal provides scheduling links that let recipients overlay their own calendar to find a meeting time.Productivity and collaboration
SignWellsignwell.comSignWell provides legally binding electronic signatures for sending, signing, and tracking documents, and offers a REST API for embedding signing workflows into products.
Toggltoggl.comToggl provides time tracking and capacity planning software that combines time data with project planning.Productivity and collaboration
FleekDashfleekdash.comFleekDash replaces the default WordPress admin with a customizable dashboard, menus, and branding.

The two technologies

Help Scout

Support and chat

Help Scout is a customer support platform that brings email, SMS, social, chat, and voice conversations into one shared inbox, with automatic assignment and context that carries through handoffs. It is used by support teams to manage and resolve customer conversations across channels.

Summarized from helpscout.com on 8 Nov 2026.

5% of the 121 companies we see using Help Scout also show the other.

All 121 companies using Help Scout101 name it as a subprocessorMore in Support and chat

Userlist

Email and communications

Userlist is an all-in-one email marketing platform. It is used to automate email marketing and messaging for SaaS companies.

Summarized from userlist.com on 8 Nov 2026.

46% of the 13 companies we see using Userlist also show the other.

All 13 companies using Userlist11 name it as a subprocessorMore in Email and communications

Other pairs

Companies with their own evidence for both.

More with Help Scout

Cloudflare120companiesGoogle Workspace98companiesAmazon Web Services80companiesStripe73companiesGoogle62companiesGoogle Analytics55companies

More with Userlist

Cloudflare13companiesAmazon Web Services10companiesGoogle Workspace10companiesStripe10companiesGoogle Tag Manager6companiesSlack6companies

Questions

How many companies use both Help Scout and Userlist?

6 companies in StrataDB's data have public evidence for both, and 5 of them name both in their own subprocessor list, the strongest evidence we hold. Our coverage is partial, so the real number is higher.

Which companies use Help Scout and Userlist?

CookieHub, SavvyCal Appointments, SavvyCal, SignWell and Toggl, and 1 more company. Each one links to the evidence behind it.

How does StrataDB know a company uses Help Scout and Userlist?

From four kinds of public evidence: subprocessor lists, privacy policies, website code and job postings. Each is kept apart with its source and the date we saw it. A company missing here means we found no evidence, not that it does not use them.

Find every company using Help Scout and Userlist

See the full list with the source for each company, and run the same lookup for any technology from the API, Claude or your browser.

  • Every company and vendor, with its public source
  • 100 API calls a month, plus MCP and the Chrome extension
  • Work email only. No card, no sales call