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Technologies / Intercom / Userback

Companies using Intercom and Userback

4 companies in our data have public evidence for both Intercom and Userback, and 2 name both in their own subprocessor list. Each company below links to the source for every claim. Our coverage is partial, so this is not everyone.

4companies use both
under 1%of Intercom users
50%of Userback users
2name both as subprocessors

The companies

Strongest evidence first: a company naming both in its own subprocessor list comes before one seen on its website or in job postings.

Subprocessor listPrivacy policyWebsiteJob postings

CompanyIntercomUserback
Contractor+contractorplus.appContractor+ provides a software platform for managing jobs, crews, customers, and business operations.Construction
Turbo Lawturbolaw.aiTurbo Law provides a unified litigation workspace that reads an entire matter file and connects facts, people, events, documents, and issues for review, drafting, research, and strategy.AI and machine learningLegal
Activepiecesactivepieces.comActivepieces is a workspace for building AI agents and automation flows that connect chat, tables, and 770+ apps.Productivity and collaboration
Quilterquilter.aiQuilter provides physics-driven AI that automates PCB placement and routing.AI and machine learningHardware and robotics

The two technologies

Intercom

Support and chat

Intercom is a fully-featured AI-powered helpdesk. It is used for an omnichannel inbox, AI-powered ticketing, and Copilot working alongside a human team.

Summarized from intercom.com on 8 Nov 2026.

under 1% of the 1,361 companies we see using Intercom also show the other.

All 1,361 companies using Intercom768 name it as a subprocessorMore in Support and chat

Userback

Support and chat

Userback is user feedback software that lets product teams collect feedback from users through tools such as a feedback widget, surveys, and a browser extension. It is used to capture, understand, and act on user feedback in one place.

Summarized from userback.io on 9 Nov 2026.

50% of the 8 companies we see using Userback also show the other.

All 8 companies using Userback6 name it as a subprocessorMore in Support and chat

Other pairs

Companies with their own evidence for both.

More with Intercom

Cloudflare1,344companiesGoogle Workspace1,111companiesGoogle Tag Manager821companiesAmazon Web Services786companiesGoogle Analytics616companiesStripe565companies

More with Userback

Cloudflare8companiesGoogle Workspace6companiesGoogle Analytics5companiesGoogle Tag Manager5companiesHubSpot5companiesStripe5companies

Questions

How many companies use both Intercom and Userback?

4 companies in StrataDB's data have public evidence for both, and 2 of them name both in their own subprocessor list, the strongest evidence we hold. Our coverage is partial, so the real number is higher.

Which companies use Intercom and Userback?

Contractor+, Turbo Law, Activepieces and Quilter. Each one links to the evidence behind it.

How does StrataDB know a company uses Intercom and Userback?

From four kinds of public evidence: subprocessor lists, privacy policies, website code and job postings. Each is kept apart with its source and the date we saw it. A company missing here means we found no evidence, not that it does not use them.

Find every company using Intercom and Userback

See the full list with the source for each company, and run the same lookup for any technology from the API, Claude or your browser.

  • Every company and vendor, with its public source
  • 100 API calls a month, plus MCP and the Chrome extension
  • Work email only. No card, no sales call