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Technologies / Talkdesk / Twilio

Companies using Talkdesk and Twilio

5 companies in our data have public evidence for both Talkdesk and Twilio, and 5 name both in their own subprocessor list. Each company below links to the source for every claim. Our coverage is partial, so this is not everyone.

5companies use both
42%of Talkdesk users
under 1%of Twilio users
5name both as subprocessors

Companies using one are 8.0 times as likely as the average company in our data to show evidence of the other.

The companies

Strongest evidence first: a company naming both in its own subprocessor list comes before one seen on its website or in job postings.

Subprocessor listPrivacy policyWebsiteJob postings

CompanyTalkdeskTwilio
Checkrcheckr.comCheckr provides an AI-powered verification platform for background checks and identity verification.Compliance and riskHR and recruiting
Cleverclever.comClever provides an identity platform for education that gives schools and applications a unified way to manage access and data.CybersecurityEducation
Insightlyinsightly.comInsightly provides a CRM with marketing automation, support and ticketing, and app integrations.Sales
MongoDBmongodb.comMongoDB provides a data platform with database, search, vector search, and stream processing capabilities.Cloud and infrastructureData and analytics
Syncrosyncrosecure.comSyncro provides a secure IT management platform with remote monitoring and endpoint management, PSA and service delivery, cloud security and identity, backup and recovery, and AI automation.

The two technologies

Talkdesk

Support and chat

Talkdesk is a cloud contact center platform that uses AI agents, alongside human agents, to handle customer service work such as appointment changes, order tracking, and card authorizations. It is used by businesses to run customer conversations and resolve service requests across voice and other channels.

Summarized from talkdesk.com on 8 Nov 2026.

42% of the 12 companies we see using Talkdesk also show the other.

All 12 companies using Talkdesk11 name it as a subprocessorMore in Support and chat

Twilio

Email and communications

Twilio is a platform that connects communication channels, customer context, and AI. It is used to build engagement experiences across communication channels.

Summarized from twilio.com on 8 Nov 2026.

under 1% of the 1,255 companies we see using Twilio also show the other.

All 1,255 companies using Twilio1,072 name it as a subprocessorMore in Email and communications

Other pairs

Companies with their own evidence for both.

More with Talkdesk

Cloudflare12companiesAmazon Web Services9companiesGoogle Workspace8companiesGoogle7companiesGoogle Tag Manager7companiesSalesforce6companies

More with Twilio

Cloudflare1,246companiesGoogle Workspace892companiesAmazon Web Services861companiesStripe617companiesGoogle Tag Manager592companiesGoogle591companies

Questions

How many companies use both Talkdesk and Twilio?

5 companies in StrataDB's data have public evidence for both, and 5 of them name both in their own subprocessor list, the strongest evidence we hold. Our coverage is partial, so the real number is higher.

Which companies use Talkdesk and Twilio?

Checkr, Clever, Insightly, MongoDB and Syncro. Each one links to the evidence behind it.

How does StrataDB know a company uses Talkdesk and Twilio?

From four kinds of public evidence: subprocessor lists, privacy policies, website code and job postings. Each is kept apart with its source and the date we saw it. A company missing here means we found no evidence, not that it does not use them.

Find every company using Talkdesk and Twilio

See the full list with the source for each company, and run the same lookup for any technology from the API, Claude or your browser.

  • Every company and vendor, with its public source
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