Companies / Birdie / Elasticsearch
Does Birdie use Elasticsearch?
Yes
We hold strong evidence for this.
- The company names it in its own subprocessor list, a statement that this vendor handles its customers' data.
- The company's privacy policy names it as a processor, controller or partner.
How we know
About Birdie
Birdie provides a customer context platform that captures and categorizes customer feedback from multiple channels and offers AI-driven quality assurance across customer interactions. It serves CX, product, and QA teams, including companies in financial services, services, and marketplaces.
Summarized from its homepage on 6 Nov 2026.
What else Birdie uses
Birdie has evidence for 14 vendors. The strongest:
Other companies using Elasticsearch
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- Every company and vendor, with its public source
- 100 API calls a month, plus MCP and the Chrome extension
- Work email only. No card, no sales call