Callbi tech stack

callbi.io

Callbi provides speech analytics, AI, agent assist, and an intelligence API for contact centres. It serves multilingual South African contact centres.

Summarized from its homepage on 7 Nov 2026.

Classified asAI and machine learning Customer support Data and analytics

Vendors of Callbi and the evidence for each

VendorCategoryEvidenceLevel

Google AnalyticsAnalyticsConfirmed

Privacy policyProcesses data for the company12 Nov 2026Source

Websitescript: //www.googletagmanager.com/gtag/js?id=G-YJ0NC15VKP12 Nov 2026Source

Companies using Google Analytics

CloudflareCloud and infrastructureLikely

Websiteheader: cf-ray: a59751b489dee76b-DEN12 Nov 2026Source

Companies using Cloudflare

Google Tag ManagerAnalyticsLikely

Websitescript: j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f12 Nov 2026Source

Companies using Google Tag Manager

Google WorkspaceProductivityLikely

Websitemx: aspmx.l.google.com.12 Nov 2026Source

Companies using Google Workspace

WordPressWebsites and CMSLikely

Websitescript: https://callbi.io/wp-content/plugins/google-analytics-for-wordpress/assets/js12 Nov 2026Source

Companies using WordPress

No public list found

We did not find a public subprocessor list. The company may still publish one, or share it privately.

Certifications

Standard	What the source says	Checked
ISO 27001Company's statement	“Callbi is proudly ISO27001 certified, maintaining a high standard of information security and data privacy.”The company's own statement. We have not checked an accreditation registry.	12 Nov 2026Source

We last read its homepage on 12 Nov 2026 and the FedRAMP Marketplace on 8 Nov 2026. A standard not shown here was not found in these sources. That does not mean Callbi lacks it.

Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.