Crescendo tech stack

crescendo.ai

Crescendo provides an AI-native customer experience platform with AI agents that handle support conversations and related CX tasks. It serves retail and ecommerce, connected devices, and health and wellness companies.

Summarized from its homepage on 4 Nov 2026.

Classified asAI and machine learning Customer support

201 Spear Street, Suite 1100, San Francisco, CA, 94105, US+1-888-410-8077

Vendors of Crescendo and the evidence for each

Crescendo declares 18 subprocessors, including AI providers Deepgram, ElevenLabs, Groq, OpenAI, Soniox.

VendorCategoryEvidenceLevel

HubSpotCRM and salesConfirmed

Subprocessor listNamed as HubSpot, Inc · Processes data for the company11 Nov 2026Source

Privacy policyNamed as HubSpot, Inc.11 Nov 2026Source

Websitescript: //js.hs-scripts.com/21662382.js11 Nov 2026Source

Companies using HubSpot

GoogleCloud and infrastructureConfirmed

Subprocessor listNamed as Google LLC · Processes data for the company11 Nov 2026Source

Privacy policyNamed as Google Ireland Limited · Advertising partner11 Nov 2026Source

Privacy policyNamed as Google LLC · Advertising partner11 Nov 2026Source

Companies using Google

MicrosoftProductivityConfirmed

Subprocessor listNamed as Microsoft Corporation Inc. · Processes data for the company11 Nov 2026Source

Privacy policyNamed as Microsoft Corporation · Advertising partner11 Nov 2026Source

Companies using Microsoft

Amazon Nova Sonic (Amazon Web Services, Inc.)Confirmed

Subprocessor listProcesses data for the company11 Nov 2026Source

DeepgramAI and LLM providersConfirmed

Subprocessor listNamed as Deepgram Inc. · Processes data for the company11 Nov 2026Source

Companies using Deepgram

ElasticsearchDataConfirmed

Subprocessor listNamed as Elasticsearch BV · Processes data for the company11 Nov 2026Source

Companies using Elasticsearch

ElevenLabsAI and LLM providersConfirmed

Subprocessor listNamed as ElevenLabs Inc. · Processes data for the company11 Nov 2026Source

Companies using ElevenLabs

GroqAI and LLM providersConfirmed

Subprocessor listNamed as Groq Inc. · Processes data for the company11 Nov 2026Source

Companies using Groq

Guru Technologies, Inc.Confirmed

Subprocessor listProcesses data for the company11 Nov 2026Source

LiveKitEmail and communicationsConfirmed

Subprocessor listNamed as LiveKit Incorporated · Processes data for the company11 Nov 2026Source

Companies using LiveKit

23 more vendors

See Crescendo's full stack and the source for every claim.

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Questions about Crescendo

Does Crescendo use Deepgram?Does Crescendo use ElevenLabs?Does Crescendo use Groq?Does Crescendo use OpenAI?Does Crescendo use Soniox?

Certifications

Standard	What the source says	Checked
HIPAACompany's statement	“HIPAA.”The company's own statement of compliance. There is no official HIPAA certification or registry.	11 Nov 2026Source
ISO 27001Company's statement	“ISO 27001.”The company's own statement. We have not checked an accreditation registry.	11 Nov 2026Source
SOC 2 Type IICompany's statement	“SOC 2 Type II.”The company's own statement. SOC 2 has no public registry; the report itself is shared by the company, usually under NDA.	11 Nov 2026Source

We last read its homepage on 11 Nov 2026 and the FedRAMP Marketplace on 8 Nov 2026. A standard not shown here was not found in these sources. That does not mean Crescendo lacks it.

Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.