Companies / MSP Process / OpenAI
Does MSP Process use OpenAI?
Yes
We hold strong evidence for this.
- The company names it in its own subprocessor list, a statement that this vendor handles its customers' data.
- The company's privacy policy names it as a processor, controller or partner.
How we know
About MSP Process
The company provides an AI-powered service desk platform that handles requests across voice, chat, SMS, WhatsApp, portal and web channels and writes them to a PSA. It serves Managed Service Providers and internal IT teams.
Summarized from its homepage on 6 Nov 2026.
What else MSP Process uses
MSP Process has evidence for 15 vendors. The strongest:
Google Analytics
Atlassian
ClickSend
Google Gemini
Microsoft Azure
Microsoft Office 365
Postmark
Sentry
Other companies using OpenAI
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