Companies / MSP Process
The company provides an AI-powered service desk platform that handles requests across voice, chat, SMS, WhatsApp, portal and web channels and writes them to a PSA. It serves Managed Service Providers and internal IT teams.
Summarized from its homepage on 6 Nov 2026.
Vendors of MSP Process and the evidence for each
MSP Process declares 12 subprocessors, including AI providers Google Gemini, OpenAI.
Google AnalyticsAnalyticsConfirmed
OpenAIAI and LLM providersConfirmed
AtlassianProductivityConfirmed
ClickSendEmail and communicationsConfirmed
Google GeminiAI and LLM providersConfirmed
Microsoft AzureCloud and infrastructureConfirmed
Microsoft Office 365ProductivityConfirmed
PostmarkEmail and communicationsConfirmed
ProfitNowConfirmed
SentryObservabilityConfirmed
5 more vendors
See MSP Process's full stack and the source for every claim.
Create a free accountWork email, no card. Already have one? Log inQuestions about MSP Process
Certifications
| Standard | What the source says | Checked |
|---|---|---|
| SOC 2 Type IICompany's statement | “li:nth-child(3)]:sm:ml-auto"> SOC 2 Type II”The company's own statement. SOC 2 has no public registry; the report itself is shared by the company, usually under NDA. | 12 Nov 2026Source |
We last read its homepage on 12 Nov 2026 and the FedRAMP Marketplace on 8 Nov 2026. A standard not shown here was not found in these sources. That does not mean MSP Process lacks it.
Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
See MSP Process's full stack
Every vendor with its source and date, and an alert when MSP Process adds or drops one. The same lookup works for any company.
- Every company and vendor, with its public source
- 100 API calls a month, plus MCP and the Chrome extension
- Work email only. No card, no sales call