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Companies / Richpanel / MongoDB

Does Richpanel use MongoDB?

Yes

We hold strong evidence for this.

  • The company names it in its own subprocessor list, a statement that this vendor handles its customers' data.

How we know

Subprocessor listNamed as MongoDB AtlasProcesses data for the company12 Nov 2026Source

About Richpanel

Richpanel sells an AI agent and helpdesk platform that handles customer support across email, chat, social, SMS, WhatsApp and phone. It is aimed at ecommerce brands with support teams, particularly those that have outgrown Gorgias or Zendesk.

Summarized from its homepage on 12 Nov 2026.

AI and machine learningCustomer supportE-commerce

What else Richpanel uses

Richpanel has evidence for 16 vendors. The strongest:

360dialogAmazon Web ServicesAnthropicOpenAIPineconeTwilioCloudflareGoogle Tag ManagerGoogle Workspace

See the full Richpanel tech stack

Other companies using MongoDB

24/7 Software247software.com42Gears42gears.comAbundly AIabundly.aiAcai Travelacaitravel.comActivelyactively.aiADAGuardadaguard.ioadam.aiAddigyaddigy.com

All 631 companies using MongoDB

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