Companies / 5CA / Subprocessors
5CA provides outsourced multilingual customer support and player support delivered by remote agents. It serves gaming companies, digital brands, and scale-ups.
Summarized from its homepage on 5 Nov 2026.
Subprocessors of 5CA
5CA declares 14 subprocessors, including AI providers Anthropic, DeepL, Mistral AI, OpenAI.
From the company's own list.Read the source
| Subprocessor | Purpose |
|---|---|
| Anthropic/Claude translation service (customer support tickets and messages translation). | |
| Unified analytics platform for data engineering, data science, and machine learning. Supports collaborative data processing and advanced analytics. | |
| DeepL translation service (customer support tickets and messages translation). | |
| Discord social media used for services provision. | |
| Platform handling customer support calls. | |
| Google Chrome browser, Google Sheets, Google Docs used for services provision, data analysis and tools access. | |
| ITisIT B.V. | IT services (ISP) for Processor systems and servers. |
| Global address verification and data quality services. | |
| Office tools, PowerBI, Common Data Services, Azure, Microsoft security, browser, data management and other tools. | |
| Mistral translation service (customer support tickets and messages translation). |
4 more subprocessors
See the full list with purpose, location and first seen date.
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Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
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- 100 API calls a month, plus MCP and the Chrome extension
- Work email only. No card, no sales call