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Companies / Askolia / Subprocessors

Askolia subprocessors

askolia.app

Askolia provides AI search and an AI chat widget that answer visitors' questions from a website's own content, with handoff to a human team. It serves websites and SaaS teams, platforms and marketplaces, and agencies and multi-site teams.

Summarized from its homepage on 7 Nov 2026.

Classified asAI and machine learningCustomer support

The Askolia homepage

Subprocessors of Askolia

Askolia declares 7 subprocessors, including AI providers OpenAI.

From the company's own list.Read the source
SubprocessorPurposeLocationFirst seen
Convex, Inc.HIPAA statementSOC 2 statementDatabase and backend hosting — stores all chat conversations, visitor records and account dataEU West, Ireland (AWS eu-west-1)7 Nov 2026
Google LLC (Gemini API)Managed AI rollback provider — receives conversation excerpts and FAQ content only when Gemini is explicitly selectedUnited States7 Nov 2026
MailerSend, Inc.Transactional email — email continuation of chat conversations, password resets and account notificationsUnited States; data storage centers in the European Union7 Nov 2026
OpenAI, L.L.C. (OpenAI API)FedRAMP registryGrowth and Scale AI assistant — conversation excerpts and the project's FAQ content are sent to generate suggested answers and translationsUnited States7 Nov 2026
PostHog (EU Cloud)Product analytics for our marketing site and dashboard — cookieless, no session replay on marketing pagesFrankfurt, Germany (EU)7 Nov 2026
StripePayment processing and subscription billing for customer accounts (no end-user chat data)United States / Ireland (EU entity)7 Nov 2026
Vercel Inc.Website, dashboard and widget hosting (CDN and functions). Derives coarse location (country/city) from the visitor's IP at the network edge; the raw IP is not storedFunctions: Frankfurt, Germany (fra1); CDN: global edge network7 Nov 2026

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Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.

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