Companies / BAI Analytics / Subprocessors
BAI Analytics provides an AI-native customer intelligence platform that unifies surveys, service cases, reviews, social conversations and operational data. It serves enterprise brands and research and advisory firms.
Summarized from its homepage on 7 Nov 2026.
Subprocessors of BAI Analytics
BAI Analytics declares 6 subprocessors, including AI providers AssemblyAI.
| Subprocessor | Purpose |
|---|---|
| Collection of customer-selected publicly available sources only; Apify does not receive private customer datasets or other customer content. | |
| Speech-to-text transcription, including diarization | |
| User authentication, session management, organisation membership, and MFA. Clerk does not receive survey responses, recordings, transcripts, or analysis content. | |
| Cloud hosting, managed storage and databases, Vertex AI, and Google Cloud Speech-to-Text | |
| Customer-authorised connectors | |
| Payment processing. Stripe processes card data directly: BAI Analytics does not store payment card details. |
Questions about BAI Analytics
Certifications
| Standard | What the source says | Checked |
|---|---|---|
| SOC 2Company's statement | “SOC 2 is audited by Prescient Security, GDPR-compliant controls support regional processing, and security controls are monitored continuously with Vanta.”The company's own statement. SOC 2 has no public registry; the report itself is shared by the company, usually under NDA. | 9 Nov 2026Source |
We last read its homepage on 9 Nov 2026 and the FedRAMP Marketplace on 8 Nov 2026. A standard not shown here was not found in these sources. That does not mean BAI Analytics lacks it.
Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
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