Companies / Big Sister AI / Subprocessors
Big Sister scores customer conversations against a company's sales method and links each score to the moment that earned it. It serves sales reps, managers, and AI agents that talk to buyers.
Summarized from its homepage on 7 Nov 2026.
Subprocessors of Big Sister AI
Big Sister AI declares 14 subprocessors, including AI providers Anthropic, ElevenLabs.
| Subprocessor | Purpose |
|---|---|
| Hosting, storage, compute and encrypted backups, including the raw data layer. No replication outside the region. | |
| Internal tooling used by Big Sister AI personnel for engineering, support and analysis. May process Customer Personal Data incidentally. Commercial terms; inputs are not used for model training. Not used inside the Product for scoring. | |
| Work management. Support and delivery records may contain Customer contact details. | |
| Voice conversations for Rematch, the optional practice feature, enabled per workspace, and text and voice conversations with Mila, the assistant on www.big-sister.ai: speech recognition, voice synthesis and the conversational model ElevenLabs hosts. Conversations are kept 30 days. Inputs are not used for vendor model training. | |
| Application error monitoring. Personal-data capture is disabled; events carry tenant identifiers only. | |
| Big Sister AI's email, documents and file storage. Holds correspondence with Customers and any call evidence shared by email. | |
| Big Sister AI's own meeting notetaker for calls its personnel hold with Customers (onboarding, support). Does not process Customer's sales calls. | |
| Model-call observability. Receives prompts and completions from scoring runs, which contain transcript content. | |
| Model inference for scoring and analysis. Transcripts and prompts are submitted to models deployed in Azure AI Foundry; all scoring models run here. Inputs are not used for vendor model training. | |
| Credential broker. Holds the API keys and OAuth tokens that grant access to the Part B systems. Holds no Customer Content. |
4 more subprocessors
See the full list with purpose, location and first seen date.
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Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
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- Work email only. No card, no sales call