Companies / BigPanda / Subprocessors
BigPanda provides an agentic ITOps platform that uses AI to automate IT detection, triage, and resolution. It serves enterprise IT operations, incident management, IT service management, and site reliability engineering teams.
Summarized from its homepage on 6 Nov 2026.
Subprocessors of BigPanda
BigPanda declares 13 subprocessors, including AI providers AssemblyAI, Azure OpenAI, OpenAI.
From the company's own list.Read the source
| Subprocessor | Purpose |
|---|---|
| Cloud Service Provider: Used to provide core infrastructure, hosting, storage, and compute services that support the delivery and scalability of the BigPanda SaaS platform. | |
| Cloud Service Provider: Used to support speech-to-text transcription capabilities, enabling BigPanda to convert meeting audio into actionable text for documentation and analysis. | |
| Cloud Service Provider: Used to support high-speed storage and querying of operational data flowing into BigPanda's AI Detection and Response capabilities, enabling BigPanda to deliver enhanced detection accuracy and faster contextual insights across the platform. | |
| Google Cloud, Vertex AI Service | Cloud Service Provider: Used to support AI-driven capabilities such as language understanding, generative responses, and machine learning analytics, enabling BigPanda to deliver enhanced automation and contextual insights across the platform. |
| Cloud Service Provider: Used to support AI-driven capabilities such as language understanding and text analytics, enabling BigPanda to enhance automation and contextual insights within its platform. | |
| MongoDB, Atlas Service | Cloud Service Provider: Used to provide managed cloud database services, supporting the secure storage, processing, and scalability of application data within the BigPanda platform. |
| Neo4j, AuraDB Service | Cloud Service Provider: Used to provide managed graph database services, enabling the storage and analysis of relationship-based data to support advanced analytics and application functionality within the BigPanda platform. |
| Cloud Service Provider: Used to support AI-powered features such as natural language processing and generative responses, enabling enhanced automation and insights within the BigPanda platform. | |
| Oracle Cloud Infrastructure (OCI), Generative AI Service | Cloud Service Provider: Used to support AI-driven capabilities such as language understanding, generative responses, and machine learning analytics, enabling BigPanda to deliver enhanced automation and contextual insights across the platform. |
| Cloud Service Provider: Used to capture and analyze meeting content from supported video conferencing platforms, enabling transcription and automated documentation. |
3 more subprocessors
See the full list with purpose, location and first seen date.
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