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Companies / Birdie / Subprocessors

Birdie subprocessors

birdie.so

Birdie lets support teams send customers a link to record their screen, then returns the video, repro steps, and logs in the helpdesk. It serves support teams investigating customer issues.

Summarized from its homepage on 3 Nov 2026.

Classified asCustomer support

46 quai Henri IV, Paris, 75004, FR

The Birdie homepage

Subprocessors of Birdie

Birdie declares 5 subprocessors, including AI providers OpenAI.

From the company's own list.Read the source
SubprocessorPurposeLocationFirst seen
Amazon Web Services (AWS)Cloud hosting services and storageEurope or United States. Default hosting is France (AWS Paris region).3 Nov 2026
Customer.ioHIPAA statementISO 27001 statementTransactional email serviceEuropean Union3 Nov 2026
IntercomCustomer support service.European Union3 Nov 2026
OpenAIFedRAMP registryInstant transcription and audio intelligence serviceUnited States3 Nov 2026
SentryError logging service.European Union3 Nov 2026

Questions about Birdie

Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.

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