Companies / Challenger / Subprocessors
Challenger provides sales training and development, marketing development, hiring assessments, AI intelligence tools, and customer service skills training. It serves sales, marketing, customer operations, and sales managers.
Summarized from its homepage on 8 Nov 2026.
Subprocessors of Challenger
Challenger declares 13 subprocessors, including AI providers Anthropic, OpenAI.
From the company's own list.Read the source
| Subprocessor | Purpose |
|---|---|
| Supplier’s Accelerate™ platform is hosted on AWS servers. Accelerate is the primary eLearning system used to deploy the majority of online training for various product sets. | |
| Supplier uses OpenAI to support coaching and skill development, including evaluating learner responses to coaching challenges. Learners respond to assigned challenge questions, and receive feedback based on evaluation against Richardson's intellectual property and trained examples. | |
| Supplier uses Gong to manage relationships with clients and prospects. | |
| Supplier uses HubSpot for marketing automation and analytics, monitoring website activity and as a communications tool. | |
| IntelligentSystems Corp., Inc. dba Hyperbound | Supplier uses Hyperbound to provide client employees access to AI-powered conversation simulations reflecting the client’s selling environment. |
| Host of Richardson’s Accelerate™ platform. Accelerate is the primary eLearning system used to deploy the majority of online training for various product sets. | |
| Microsoft Office 365 hosted by Microsoft | Supplier communicates by email from time to time using client provided email addresses as we provide client services. In addition, certain client data is stored in other Office 365 Software (OneDrive, SharePoint, Exchange, Teams). |
| Supplier uses OpenAI to support coaching and skill development, including evaluating learner responses to coaching challenges. Learners respond to assigned challenge questions, and receive feedback based on evaluation against Richardson's intellectual property and trained examples. | |
| Supplier uses Qualtrics to provide backend software for certain surveys deployed both within and outside of the Richardson Accelerate™ and the Challenger Hub platforms | |
| SHL US Inc. | SHL provides the Challenger Assessment via its Talent Central Platform. A validated self-assessment pinpoints the candidates and/or existing employees that are statistically more likely to succeed at Challenger behaviors. Various interview guides provide Sales Managers with decision support to make the best possible hire while an Onboarding Portal accelerates new hire time-to-productivity. |
3 more subprocessors
See the full list with purpose, location and first seen date.
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