Companies / Chargebee / Subprocessors
Chargebee provides billing, subscription management, invoicing, payments, and revenue recognition software for businesses that sell recurring, usage-based, or hybrid pricing. It serves companies across sectors such as AI products, B2B SaaS, digital media, gaming, digital health, and e-learning.
Summarized from its homepage on 10 Nov 2026.
North Bethesda, MD, US
Subprocessors of Chargebee
Chargebee declares 20 subprocessors, including AI providers OpenAI.
| Subprocessor | Purpose |
|---|---|
| Cloud service provider: It is used for infrastructure, storage, database, security and analytics services that enable Chargebee to securely host, operate, and enhance its platform. Also, the artificial intelligence (AI) offering of Amazon, AWS Bedrock, is used for delivering artificial intelligence capabilities within the product. | |
| Database analytics provider: It is used for tracking product consumption information and serving as a storage layer and aggregator of usage events. It is used in the delivery of the usage-based billing (UBB) capability. | |
| Email support and communication platform (Freshdesk): It is used to track and manage customer support interactions through emails. Chat support and communication platform (Freshchat): It is used to track and manage customer support interactions through in-app chat. Call support and communication platform (Freshcaller): It is used to track and manage customer support interactions through calls. | |
| Location service provider (Google Maps API): It is used for auto-completing addresses. Captcha service provider (reCaptcha): It is used as protection against automated bot detection and spam. | |
| Hotglue, Inc. | Integration platform as a service (iPaaS) provider: It is used for transforming and transferring data from Chargebee Billing to Chargebee Receivables. Integration platform as a service (iPaaS) provider: It is used for transforming and transferring data from Chargebee Billing and other SaaS providers of customers to Chargebee RevRec. |
| Captcha service provider: It is used as protection against automated bot detection and spam. | |
| Email delivery service provider: It is used for receiving and forwarding emails to Chargebee Receivables product. | |
| IP based geolocation provider: It is used for obtaining location information. | |
| Artificial intelligence (AI) service provider (Microsoft Azure OpenAI): It is used for delivering artificial intelligence capabilities within the product. Cloud data platform (Microsoft Azure): It is used for transforming and transferring data from the billing systems (other than Chargebee Billing) to Chargebee Receivables. | |
| Database as a service provider: It is used for storing application and activity logs, including engagement-related information such as emails and internal communications. |
10 more subprocessors
See the full list with purpose, location and first seen date.
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Recent changes
| Date | Change |
|---|---|
| 10 Nov 2026 | changed Microsoft Corporation |
| 10 Nov 2026 | changed Amazon Web Services, Inc. |
| 10 Nov 2026 | removed Datajust B.V. (Storecove) |
| 10 Nov 2026 | added Storecove |
Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
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