Companies / Chat Cactus / Subprocessors
Chat Cactus lets you train an AI chatbot on your own uploaded documents and deploy it across channels like Gmail, WhatsApp, SMS, Telegram, and a website widget. It serves teams that need automated customer support, lead qualification, or an internal help desk.
Summarized from its homepage on 8 Nov 2026.
Subprocessors of Chat Cactus
Chat Cactus declares 10 subprocessors, including AI providers Anthropic, OpenAI.
| Subprocessor | Purpose |
|---|---|
| Application hosting | |
| AI inference: Claude chat models (Pro plans) | |
| Email provider (Resend or SMTP) | Transactional email: invitations, password resets, escalation alerts |
| Gmail OAuth and sending/receiving mail for connected inboxes; Google Analytics on the marketing site | |
| Facebook Messenger message delivery for connected Pages | |
| AI inference: chat models, document embeddings, widget speech-to-text and text-to-speech | |
| Error monitoring | |
| Subscriptions and payments (hosted checkout — card data never touches Chat Cactus) | |
| Telegram / Slack / Discord | Message delivery for connected bots |
| SMS, WhatsApp and inbound voice delivery (phone speech uses Twilio’s recognition and Amazon Polly voices) |
Questions about Chat Cactus
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See Chat Cactus's full stack
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- Every company and vendor, with its public source
- 100 API calls a month, plus MCP and the Chrome extension
- Work email only. No card, no sales call