Companies / Chatloom / Subprocessors
Chatloom provides AI agents for customer-facing teams that answer from a company's verified content and complete tasks like booking appointments and opening tickets. It serves operations teams handling support across languages, channels, and time zones.
Summarized from its homepage on 8 Nov 2026.
Subprocessors of Chatloom
Chatloom declares 15 subprocessors, including AI providers Anthropic, Cohere, OpenAI, Voyage AI.
| Subprocessor | Purpose |
|---|---|
| AI language model processing (Claude) | |
| User authentication and identity management | |
| AI reranking for search relevance | |
| AI language model processing (Gemini) | |
| Website usage analytics (consent-gated) | |
| Messaging channels (WhatsApp, Instagram, Messenger) | |
| Product analytics and session replay (consent-gated) | |
| AI language model processing (GPT) and text embeddings | |
| Transactional email delivery | |
| Error monitoring and session replay (consent-gated) |
5 more subprocessors
See the full list with purpose, location and first seen date.
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