Companies / Checkbox / Subprocessors
Checkbox sells software that lets in-house legal teams intake, triage, and track legal requests, with AI and self-service handling routine work and rules routing the rest. It serves in-house legal teams, legal operations staff, and the business units that submit requests to them.
Summarized from its homepage on 11 Nov 2026.
Subprocessors of Checkbox
Checkbox declares 9 subprocessors, including AI providers Anthropic, OpenAI.
From the company's own list.Read the source
| Subprocessor | Purpose |
|---|---|
| Cloud hosting, storage, database, content delivery and key management infrastructure for the Software, including cross-region disaster-recovery replication. | |
| Large language model processing used by the Data Importer solely in the delivery of Professional Services. It does not form part of the Software’s runtime AI features. Professional Services include: building, testing and troubleshooting solution and preparing related artefacts and documentation. Personal Data is submitted only to the extent necessary for the Professional Services task, is not used to train or improve any model, and is not retained by the sub-processor beyond the period necessary to return the output, save as required by law or to prevent abuse or misuse. | |
| Generative AI services for AI based functionality when providing Professional Services, including bespoke integrations an other Customer requested functionality not ordinarily provided or accounted for in the primary Software. | |
| Application and infrastructure logging, monitoring and observability. | |
| Electronic signature and envelope execution where that functionality is enabled within a Customer workflow; processes signatory name, email address and the contents of documents routed for signature. | |
| Large language model processing for AI-assisted features, where those features are enabled by the Data Exporter. Personal Data is sent only to the extent required to perform the Services, is not used to train or improve any model, and is not retained by the sub-processor except as required by law or to prevent abuse or misuse. | |
| Twilio SendGrid: sending workflow emails (typically email addresses and workflow data referenced in emails); data deleted automatically after delivery. Twilio Segment: analytics middleware (customer data platform) that receives product usage events from the Software and routes them to Checkbox’s analytics tools, including Amplitude. | |
| Twilio SendGrid: sending workflow emails (typically email addresses and workflow data referenced in emails); data deleted automatically after delivery. Twilio Segment: analytics middleware (customer data platform) that receives product usage events from the Software and routes them to Checkbox’s analytics tools, including Amplitude. | |
| Management of support requests; captures Customer Personal Data such as name and email shared during support communications. |
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