Companies / CitaFlow / Subprocessors
CitaFlow provides online booking software with an AI receptionist that handles appointments by web, phone, WhatsApp, Instagram, Messenger and Telegram. It serves businesses that manage appointments with clients, such as hair salons, barbershops, beauty centers, gyms, lawyers and restaurants.
Summarized from its homepage on 8 Nov 2026.
Subprocessors of CitaFlow
CitaFlow declares 13 subprocessors, including AI providers OpenAI.
| Subprocessor | Purpose |
|---|---|
| Technical service logs | |
| CDN, perimeter protection, bot verification (Turnstile) and custom domains | |
| Application error monitoring, with content masking | |
| Gemini models for the chat assistant and content moderation; Firebase Cloud Messaging (push notifications); Google Places (business verification at sign-up) | |
| Servers for the admin panel, API, website, link shortener and self-hosted internal tools (n8n, Chatwoot, Umami) | |
| Real-time voice, audio transcription and semantic indexing, only when the Customer enables AI features. Business API: no use of the data to train models | |
| Voice assistant server | |
| CitaFlow's email marketing and sales CRM (leads and accounts) | |
| Payments and subscription management (PCI DSS Level 1) | |
| Database, authentication and file storage |
3 more subprocessors
See the full list with purpose, location and first seen date.
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Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
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Every vendor with its source and date, and an alert when CitaFlow adds or drops one. The same lookup works for any company.
- Every company and vendor, with its public source
- 100 API calls a month, plus MCP and the Chrome extension
- Work email only. No card, no sales call