Companies / CitNOW Group / Subprocessors
CitNOW Group provides multiple services for stages of the customer journey to help automotive retailers and manufacturers deliver customer experience. It serves retailers and manufacturers in the automotive world.
Summarized from its homepage on 8 Nov 2026.
Subprocessors of CitNOW Group
CitNOW Group declares 25 subprocessors, including AI providers OpenAI.
| Subprocessor | Purpose |
|---|---|
| We use the Postmark product by ActiveCampaign to send and receive emails to and from our customers. | |
| We use Amazon AWS for general compute and data storage tasks | |
| Production system data processing and hosting in Germany for UK and Europe (Vehicle Vision International Limited) | |
| Identity provider and secure login service | |
| Dolby Laboratories, Inc. | We use Dolby.io to enhance the audio levels and remove some background noise for some dealerships (subject to their CitNOW subscription tier) |
| Used for delivery of SMS in Showroom solution (to sales/dealership staff, and to video recipients e.g. car buyers) | |
| Database services on Google Cloud utilising BigQuery. | |
| We use HubSpot to send Marketing Emails to our customers. | |
| Email delivery platform. | |
| We use MessageBird as a backup to Twilio to send SMS on behalf of our customers |
15 more subprocessors
See the full list with purpose, location and first seen date.
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