Companies / Console / Subprocessors
Console provides an ITSM platform that automates service requests, access governance, and asset and business data management. It serves teams that run on tickets, access, and answers, including IT, HR, Legal, RevOps, Security, and Finance.
Summarized from its homepage on 7 Nov 2026.
Subprocessors of Console
Console declares 12 subprocessors, including AI providers Anthropic, Cohere, OpenAI.
From the company's own list.Read the source
| Subprocessor | Purpose |
|---|---|
| Primary cloud hosting platform. Includes database where customer data is held, servers where data is processed, and networking infrastructure where data is moved. | |
| LLM provider, used to process support requests and other AI workflows. | |
| LLM observability platform, used to log and simulate LLM traces and evaluate system performance. | |
| LLM provider, used for document re-ranking in retrieval workflows. | |
| Cloud observability platform, used for monitoring platform uptime, logging, and alerting. | |
| Version control provider, hosts application and infrastructure source code. | |
| Gemini API AI embedding and model services | |
| Custom integrations (non core) | |
| LLM provider, used to process support requests and other AI workflows. | |
| Product event analytics and feature flag platform. Stores limited customer data used to identify users or cohorts. |
2 more subprocessors
See the full list with purpose, location and first seen date.
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Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
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