Companies / CreaScale AI / Subprocessors
CreaScale AI provides an AI ad-creative studio that builds Meta-ready static ads with multilingual copy, plus automated WhatsApp order confirmations, shipping updates and follow-ups. It serves e-commerce sellers, including those using cash-on-delivery, worldwide.
Summarized from its homepage on 8 Nov 2026.
30 N Gould St Ste R, Sheridan, WY, 82801, US
Subprocessors of CreaScale AI
CreaScale AI declares 7 subprocessors, including AI providers Anthropic, Google Gemini.
| Subprocessor | Purpose |
|---|---|
| Generates the assistant's replies, and reads a customer file the merchant supplies in order to map its columns | |
| Semantic indexing/search over the catalog, the knowledge base and the memory facts; transcription of the voice messages a customer sends; and backup generation of the assistant's replies when Anthropic is unavailable | |
| Hosting of the application, of its logs, and of its short-term conversation buffer (Redis on our own server, kept for at most 72 hours) | |
| Message delivery on those channels | |
| Sending the emails of the App | |
| The commerce platform the App connects to | |
| Database hosting and encrypted secret storage |
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