Companies / Customer.io / Subprocessors
Customer.io is a customer engagement platform that unifies customer data, messaging, and AI. It serves brands that use it to send personalized messages across channels.
Summarized from its homepage on 3 Nov 2026.
9450 SW Gemini Dr, Beaverton, OR, 97008, US
Subprocessors of Customer.io
Customer.io declares 9 subprocessors, including AI providers Anthropic, OpenAI.
| Subprocessor | Purpose |
|---|---|
| Cloud Hosting | |
| AI model hosting and inference for optional AI-powered features | |
| AI model hosting and inference for optional AI-powered features | |
| Cloud Hosting, Analytics, AI | |
| Customer Communications* | |
| Customer Communications | |
| AI model inference for optional AI-powered features | |
| Data Warehousing, Analytics | |
| Customer Communications* |
Questions about Customer.io
Certifications
| Standard | What the source says | Checked |
|---|---|---|
| HIPAACompany's statement | “HIPAA Platform Platform overview”The company's own statement of compliance. There is no official HIPAA certification or registry. | 10 Nov 2026Source |
| ISO 27001Company's statement | “ISO 27001 AICPA SOC HIPAA Platform”The company's own statement. We have not checked an accreditation registry. | 10 Nov 2026Source |
We last read 2 of its pages on 10 Nov 2026 and the FedRAMP Marketplace on 8 Nov 2026. A standard not shown here was not found in these sources. That does not mean Customer.io lacks it.
Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
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