Companies / Customerly / Subprocessors
Customerly provides AI customer service software with an AI agent called Aura that handles support tickets, live chat, and help center content. It serves support, marketing, and customer success teams.
Summarized from its homepage on 8 Nov 2026.
40 Dame Street, Dublin, D02 VA44, IE
Subprocessors of Customerly
Customerly declares 5 subprocessors, including AI providers Azure OpenAI.
From the company's own list.Read the source
| Subprocessor | Purpose |
|---|---|
| Cloud hosting, storage, databases, and backups for the entire Customerly platform | |
| Large language model processing powering Aura, our AI customer support agent | |
| Push notification delivery to mobile and web devices | |
| Vector database for AI knowledge retrieval, grounding Aura's answers in your help center content | |
| Payment processing and subscription billing |
Questions about Customerly
Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
See Customerly's full stack
Every vendor with its source and date, and an alert when Customerly adds or drops one. The same lookup works for any company.
- Every company and vendor, with its public source
- 100 API calls a month, plus MCP and the Chrome extension
- Work email only. No card, no sales call