Companies / Custral / Subprocessors
Custral provides a workspace for managing customer records across the customer journey, with AI agents that handle administrative tasks like drafting follow-ups and summarizing calls. It serves teams including marketing, sales, implementation, customer success, support, product, and engineering.
Summarized from its homepage on 8 Nov 2026.
Subprocessors of Custral
Custral declares 15 subprocessors, including AI providers Anthropic, Deepgram, OpenAI.
| Subprocessor | Purpose |
|---|---|
| Cloud hosting, primary database, object storage, and search | |
| AI text generation for AI features | |
| Speech-to-text (call transcription) | |
| Mobile push notifications | |
| Mobile push notifications | |
| Profile avatar lookup | |
| Document storage for messages, documents, and related content | |
| Email, calendar, and contacts synchronization | |
| AI text generation for AI features | |
| Product analytics, session replay, error tracking, and logs |
5 more subprocessors
See the full list with purpose, location and first seen date.
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Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
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- 100 API calls a month, plus MCP and the Chrome extension
- Work email only. No card, no sales call