Companies / Dovetail / Subprocessors
Dovetail turns customer calls, tickets, surveys, and interviews into structured customer context for AI tools and agents. It serves teams including design, product management, research, customer experience, sales, customer success, and marketing.
Summarized from its homepage on 4 Nov 2026.
Subprocessors of Dovetail
Dovetail declares 20 subprocessors, including AI providers Anthropic, AssemblyAI.
| Subprocessor | Purpose |
|---|---|
| Infrastructure provider for the Dovetail Application | |
| AI Provider | |
| Video transcription | |
| Identity provider | |
| Error tracking, application logging and platform observability | |
| Used for NPS surveys | |
| Reverse ETL vendor for syncing data from data warehouse to third-party tools | |
| Usage analytics and tracking for free workspaces only | |
| Infrastructure provider used for Dovetail's AI features | |
| Outbound marketing email automation |
10 more subprocessors
See the full list with purpose, location and first seen date.
Create a free accountWork email, no card. Already have one? Log inQuestions about Dovetail
Certifications
| Standard | What the source says | Checked |
|---|---|---|
| ISO 27001Company's statement | “Certified for SOC 2 Type II, ISO 27001, and ISO 42001.”The company's own statement. We have not checked an accreditation registry. | 11 Nov 2026Source |
| SOC 2 Type IICompany's statement | “Certified for SOC 2 Type II, ISO 27001, and ISO 42001.”The company's own statement. SOC 2 has no public registry; the report itself is shared by the company, usually under NDA. | 11 Nov 2026Source |
We last read its homepage on 11 Nov 2026 and the FedRAMP Marketplace on 8 Nov 2026. A standard not shown here was not found in these sources. That does not mean Dovetail lacks it.
Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
See Dovetail's full stack
Every vendor with its source and date, and an alert when Dovetail adds or drops one. The same lookup works for any company.
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- 100 API calls a month, plus MCP and the Chrome extension
- Work email only. No card, no sales call