Elium subprocessors

elium.com

Elium provides a governed knowledge platform that keeps company procedures, policies and know-how current and serves them to people and AI agents. It serves Global Operations, Customer Service and IT Support teams.

Summarized from its homepage on 4 Nov 2026.

Classified asProductivity and collaboration

6 Traverse d'Esope, Louvain-la-Neuve, 1348, BE

Subprocessors of Elium

Elium declares 6 subprocessors.

From the company's own list.Read the source

Subprocessor	Purpose	Location	First seen
3DS Outscale	Sovereign French cloud (SecNumCloud-qualified) hosting application, database, and storage for customers on the Vault plan.	EU	4 Nov 2026
Aiven	Managed database hosting for the default deployment, running on Google Cloud’s Belgium region.	EU	4 Nov 2026
DatadogFedRAMP registry	Centralised application logs for incident investigation. Hosted in Datadog’s Germany region.	EU	4 Nov 2026
Google Cloud Platform	Default cloud hosting for the Elium application: compute and storage running in Google Cloud’s Belgium region, with redundancy across European data centres.	EU	4 Nov 2026
Mixpanel	Product analytics on platform usage to improve UX. Events stored in Mixpanel’s Netherlands region.	EU	4 Nov 2026
SparkPost	Inbound and outbound email for the platform. Messages are processed in the Belgium region before delivery to the recipient.	EU	4 Nov 2026

Certifications

Standard	What the source says	Checked
ISO 27001Company's statement	“Based in Belgium, ISO 27001 certified, GDPR-compliant, and trusted from L’Oréal and BNP Paribas to the Council of Europe.”The company's own statement. We have not checked an accreditation registry.	11 Nov 2026Source

We last read its homepage on 11 Nov 2026 and the FedRAMP Marketplace on 8 Nov 2026. A standard not shown here was not found in these sources. That does not mean Elium lacks it.

Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.