Companies / Entagl / Subprocessors
Entagl provides AI employees that answer customers, take bookings and orders, and handle complaints across channels such as Instagram, WhatsApp, Facebook, TikTok, email and phone. It serves businesses that sell to customers and want those conversations and tasks managed from WhatsApp or the Entagl app.
Summarized from its homepage on 9 Nov 2026.
Subprocessors of Entagl
Entagl declares 22 subprocessors, including AI providers Anthropic, OpenAI.
| Subprocessor | Purpose |
|---|---|
| cloud hosting for all customer data (databases, file storage, queues, caching) in the United States (us-east-1), transactional email (SES), message-text analysis for language detection (Comprehend), and machine translation (Translate). Voice-call media for EU WhatsApp calls is relayed through an EU region (eu-south-1). | |
| AI response generation (alternate and backup models) and conversation-quality tooling. Receives conversation history and business context. | |
| account authentication. Processes your name, email, sign-in identity, and session data. | |
| mobile push-notification delivery (device tokens and notification previews). | |
| device identification on public chat surfaces, used solely for fraud and abuse prevention. | |
| website content retrieval for onboarding import and the AI’s website-search tool. | |
| AI response generation, language detection, translation, voice conversations, and knowledge search. HIPAA-enabled workspaces are routed through Google Cloud Vertex AI. | |
| optional CRM sync that you configure. Can receive contact details, lead data, conversation transcripts, and form submissions when you enable syncing. | |
 Instagram | message delivery and channel integration; optional ads features and conversion events if you enable them; and, only with your marketing cookie consent, measurement of Entagl’s own ads (the Meta Pixel on our website and app, plus hashed sign-up and purchase events for visitors who arrived from one of our Meta ads). |
| optional calendar sync (appointment details, attendee names and times). |
12 more subprocessors
See the full list with purpose, location and first seen date.
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