Companies / Factorial US / Subprocessors
Factorial provides software that connects HR, finance and IT processes, including time management, payroll, talent management and expense management. It serves companies using these tools to manage employees and business operations.
Summarized from its homepage on 4 Nov 2026.
Subprocessors of Factorial US
Factorial US declares 10 subprocessors, including AI providers Google Gemini.
From the company's own list.Read the source
| Subprocessor | Purpose |
|---|---|
| Web hosting | |
| Clickhouse is a database management system that optimises information processing and querying through the Factorial platform. | |
| Optimisation of processes within the Factorial Platform. | |
| Cloud provider for the analytical services for the processing of aggregated or statistical data related to the usage of the Factorial platform. | |
| Use of Gemini AI for the OCR or digitalization of invoices/receipts. | |
| Platform that allows us the tracking of the onboarding carried out with the Customer, of the support tickets the users open and, also, the tracking of events in the platform to record what final users are doing on the platform (for example, in case of incident analyze it and solve and assist the user. | |
| A set of SaaS solutions as a messaging service for customer care, offered through a single platform. | |
| Tool used for Customer Support, incident management and queries from Platform users. | |
| a) Azure: Webhosting b) Azure Open AI: AI for suggesting funnctionalities and content generation for Users: a) ATS (Recruitment): Help with processing candidates CVs and Job Postings for recruiters; b) Performance Reviews: Help processing evaluations written by managers & employees; c) Content generation use cases: Advanced Analytical reports for users; d) Suggested competencies in roles (the user provides a role name, and a suggestion to relevant competencies to that role). | |
| Tool for surveys forms to users and to improve user interaction through forms. |
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