Companies / SmartAlex / Subprocessors
SmartAlex is a voice AI that answers business phone calls, calls customer lists, replies on WhatsApp and website chat, books meetings and summarizes conversations. It serves businesses that handle customer calls and follow-ups.
Summarized from its homepage on 10 Nov 2026.
160 Robinson Road, #14-04 Singapore Business Federation Center, Singapore, 068914, SG
Subprocessors of SmartAlex
SmartAlex declares 25 subprocessors, including AI providers Anthropic, Cohere, Deepgram, ElevenLabs, Groq, OpenAI, Perplexity.
| Subprocessor | Purpose |
|---|---|
| Web-application hosting (Amplify) and serverless compute (Lambda) | |
| Language-model processing (contact enrichment and summaries) | |
| DNS, content delivery network, document (PDF) rendering and object storage | |
| Relevance ranking of knowledge-base search results, including during live calls | |
| Speech-to-text transcription of calls | |
| ECN Telecommunications (Pty) Ltd (Reunert Connect) | A South African phone number supplied through SmartAlex |
| Text-to-speech synthesis of agent voices | |
| Device fingerprinting for signup fraud and abuse prevention | |
| Web-enrichment features | |
| Large-language-model inference for the live voice agent |
15 more subprocessors
See the full list with purpose, location and first seen date.
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Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
See SmartAlex's full stack
Every vendor with its source and date, and an alert when SmartAlex adds or drops one. The same lookup works for any company.
- Every company and vendor, with its public source
- 100 API calls a month, plus MCP and the Chrome extension
- Work email only. No card, no sales call