Companies / SmartCX / Subprocessors
SmartCX provides a customer experience intelligence platform that collects feedback across channels, analyzes it with AI, and routes issues to owners for resolution. It serves customer experience teams in retail, travel, technology, finance, and government.
Summarized from its homepage on 5 Nov 2026.
Basepoint Business Centre, Oakfield Close, Tewkesbury, Gloucestershire, GL20 8SD, GB+44 1684 342400
Subprocessors of SmartCX
SmartCX declares 10 subprocessors.
From the company's own list.Read the source
| Subprocessor | Purpose |
|---|---|
| ANS Group Ltd | Infrastructure hosting |
| File uploads/downloads to customer accounts | |
| Civo Ltd | Cloud infrastructure for processing customer survey data for AI Insights features |
| Content delivery and performance/security enhancement | |
| SMS feature processing | |
| Iomart Group | Infrastructure hosting |
| Enables third-party integrations | |
| SMS feature processing | |
| Sentiment analysis (microservices) | |
| Email tool (sending/scheduling/export) |
Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
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