Companies / Guildia / Subprocessors
Guildia provides an AI employee that answers calls, texts and chats and drafts emails for businesses. It serves retail stores and other businesses such as dental, financial services, veterinary, med spa, physio, optometry and home services.
Summarized from its homepage on 10 Nov 2026.
Subprocessors of Guildia
Guildia declares 30 subprocessors, including AI providers Anthropic, Deepgram, OpenAI.
| Subprocessor | Purpose |
|---|---|
| Bring-your-own calendar (customer connects their own Acuity account) — two-way via opaque blocks | |
| LLM (answering, drafting, extraction) | |
| BigCommerce | Bring-your-own commerce (customer connects their own BigCommerce store) — orders, products and customers read; carts and orders modified for abandoned-cart links, address changes and cancellations the owner approves |
| Bring-your-own calendar (customer connects their own Calendly account) — read-only availability | |
| Speech-to-text ALTERNATIVE for recorded voice (the onboarding interview) — used only when VOICE_STT_PROVIDER=deepgram | |
| Flitt | Card payments (no PHI) |
| Hosts the voice bridge — live phone-call audio is streamed through it to the AI voice providers (inbound + outbound calls) | |
| Realtime voice (Gemini Live — default patient/onboarding voice) | |
| Google Calendar | Bring-your-own calendar (customer connects their own Google account via OAuth) — two-way appointment sync |
| Housecall Pro | Bring-your-own field-service system (home services) — read-only customer + scheduled-job sync |
20 more subprocessors
See the full list with purpose, location and first seen date.
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