Companies / Hello Customer / Subprocessors
Hello Customer provides an AI-native Voice of Customer platform that combines surveys, reviews, calls and chats and identifies what drives customer satisfaction. It serves CX professionals and teams such as CX, operations and store staff across Europe.
Summarized from its homepage on 7 Nov 2026.
Ghent, BE
Subprocessors of Hello Customer
Hello Customer declares 6 subprocessors, including AI providers LangChain.
| Subprocessor | Purpose |
|---|---|
| Authentication | |
| System monitoring | |
| Tracing, context-aware processing and data retrieval | |
| Hosting and cloud infrastructure; AI data processing, natural language generation and content analysis, which power the AI features available within the Hello Customer Platform | |
| Communication and notification services | |
| Data analytics |
Questions about Hello Customer
Certifications
| Standard | What the source says | Checked |
|---|---|---|
| ISO 27001Company's statement | “Trusted by 10k CX professionals · GDPR & ISO/IEC 27001 certified · EU-hosted”The company's own statement. We have not checked an accreditation registry. | 9 Nov 2026Source |
We last read its homepage on 9 Nov 2026 and the FedRAMP Marketplace on 8 Nov 2026. A standard not shown here was not found in these sources. That does not mean Hello Customer lacks it.
Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
See Hello Customer's full stack
Every vendor with its source and date, and an alert when Hello Customer adds or drops one. The same lookup works for any company.
- Every company and vendor, with its public source
- 100 API calls a month, plus MCP and the Chrome extension
- Work email only. No card, no sales call