Companies / Helploom / Subprocessors
Helploom provides a customer support tool with live chat, a help center, and an AI chatbot. It serves businesses that want unlimited live chat and support features at flat monthly pricing.
Summarized from its homepage on 11 Nov 2026.
Subprocessors of Helploom
Helploom declares 8 subprocessors, including AI providers OpenAI.
From the company's own list.Read the source
| Subprocessor | Purpose |
|---|---|
| Backend database and real-time services | |
| Payment processing and subscription management | |
| Powers the optional AI features (the AI chat agent and AI writing assist) | |
| Analytics and product insights | |
| Email delivery and transactional emails | |
| Error monitoring and performance tracking | |
| Integration for team notifications | |
| Hosting and content delivery |
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- 100 API calls a month, plus MCP and the Chrome extension
- Work email only. No card, no sales call