Companies / Helpshift / Subprocessors
Helpshift provides an AI-native player engagement platform for games, combining technology, AI, and human services for in-game support, VIP engagement, and community safety. It serves game studios and their players.
Summarized from its homepage on 4 Nov 2026.
San Francisco, CA, US
Subprocessors of Helpshift
Helpshift declares 16 subprocessors, including AI providers OpenAI.
| Subprocessor | Purpose |
|---|---|
| Intermediary partner enabling the integration of the Customer instance with WhatsApp. | |
| Hosting all production data and systems | |
| Push notifications for mobile applications integrated with the Helpshift iOS SDK. | |
| Transport Layer Security (TLS) protection, security, abuse prevention, and DNS services for web traffic. | |
| Integration allowing Customers to interact with End-users via the Discord platform. | |
| API integration for optional AI-powered features and processing. | |
| Push notifications for applications with the Helpshift Android SDK. | |
| Bot detection and account protection against malicious activity. | |
| Provides customer-facing analytics dashboards and usage insights. | |
| Processing engine for all incoming and outgoing support emails. |
6 more subprocessors
See the full list with purpose, location and first seen date.
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