Companies / Herald / Subprocessors
Herald provides an AI SRE agent that detects potential issues, investigates them across code, infrastructure, and telemetry, and delivers root causes before alerts fire. It serves engineering teams that need incident investigation without writing runbooks or setting alert thresholds.
Summarized from its homepage on 5 Nov 2026.
Subprocessors of Herald
Herald declares 6 subprocessors, including AI providers OpenAI.
From the company's own list.Read the source
| Subprocessor | Purpose |
|---|---|
| Secure storage of customer-provided data for the purposes of indexing and retrieval | |
| Securely host our infrastructure, ensuring reliable data storage, processing, and availability | |
| Secure email, document management, and collaboration, which may involve processing customer data for communication and operational purposes | |
| Scalable inference for OpenAI proprietary language models | |
| Secure storage of customer conversations, ensuring reliable data storage | |
| Secure team communication and collaboration, which may involve processing limited customer data for support and operational purposes |
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