Companies / hireopscale.com / Subprocessors
OpScale answers calls, books jobs, follows up on estimates and follows through on payments for home services businesses. It serves plumbing, HVAC and roofing companies in Florida and Texas.
Summarized from its homepage on 11 Nov 2026.
Subprocessors of hireopscale.com
hireopscale.com declares 15 subprocessors, including AI providers Anthropic, ElevenLabs.
| Subprocessor | Purpose |
|---|---|
| AI model behind Answer, Close and Collect and the site assistant: the text of emails, messages and documents an agent is asked to read or draft, and web search queries. Configured not to train on this data. | |
| Login identities and access logs for the platform, the encrypted tunnel to the server, DNS, and the anti-bot check on website forms. | |
| Connects a client’s Gmail, Google Calendar, Outlook and Drive to the platform behind Answer, Close and Collect: holds the access tokens and relays messages and events in transit. | |
| Runs the server that hosts each client’s workspace on the platform and its weekly snapshots. | |
| Text to speech for the platform and the website voice assistant: the spoken text, and the voice conversation on the site. | |
| Hosts Opscale’s source code. Client data is kept out of it by policy and by an automated check on every change. | |
| Sends email and calendar invites on a client’s behalf; receives website lead and applicant rows through a spreadsheet integration. | |
| Meta (WhatsApp Business) and Infobip | WhatsApp messaging for the platform: phone numbers and message contents, where a client turns WhatsApp on. |
| Hosts public product demonstrations with fictional data and a demonstration service for prospects. | |
| Transactional email from the website: the reply to a contact or booking form, with the name and email it is sent to. |
5 more subprocessors
See the full list with purpose, location and first seen date.
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