Companies / iCenna / Subprocessors
iCenna provides a hospital information system platform for hospitals and clinics that covers patient records, appointments, pharmacy, lab, radiology, NPHIES claims, billing, ERP and HR. It serves hospitals and clinics in Saudi Arabia, with Arabic and English support and hosting in the Kingdom.
Summarized from its homepage on 11 Nov 2026.
8461 Prince Sultan Street, Ar Rawdah District, Jeddah, 23425, SA+966 559 748 864
Subprocessors of iCenna
iCenna declares 4 subprocessors.
| Subprocessor | Purpose |
|---|---|
| 4Jawaly | SMS gateway for patient appointment reminders and notifications |
| Oracle Corporation and its affiliates — OCI Email Delivery | Transactional email delivery (notifications, account and system emails) |
| Cloud infrastructure: hosting, storage and compute for the iCenna Services, APIs and AI Features (infrastructure only; no access to Personal Data for Oracle’s own purposes) | |
| Real-time in-app notification channels (minimised payloads; see note below) |
Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
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- Work email only. No card, no sales call