Companies / Imagicle / Subprocessors
Imagicle provides AI-powered customer experience, contact center, call recording, and analytics software that integrates with Microsoft Teams and Cisco environments. It serves large and small companies across industries including finance, healthcare, education, and government.
Summarized from its homepage on 6 Nov 2026.
Subprocessors of Imagicle
Imagicle declares 12 subprocessors, including AI providers Deepgram, ElevenLabs, OpenAI, OpenRouter, Soniox.
| Subprocessor | Purpose |
|---|---|
| Cloud hosting and AI services (Text to Speech and Speech to Text) | |
| Cloud storage (archiving) and file-sharing service | |
| AI speech-to-text (ASR) and voice AI service | |
| Cloud storage (archiving) and file-sharing service | |
| Text-to-speech generation (TTS) for AI-enabled voice services | |
| Microsoft 365 enterprise collaboration software for managing digital contents | |
| Managed cloud database service (MongoDB Atlas) for hosting, storing, and retrieval of application data | |
| AI large language models for intent recognition and output generation across Imagicle products and services | |
| AI model routing and API gateway service | |
| Vector database to build knowledgeable AI |
2 more subprocessors
See the full list with purpose, location and first seen date.
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Certifications
| Standard | What the source says | Checked |
|---|---|---|
| ISO 27001Company's statement | “ISO 27001 Certified ISO 9001 Certified”The company's own statement. We have not checked an accreditation registry. | 13 Nov 2026Source |
We last read its homepage on 13 Nov 2026 and the FedRAMP Marketplace on 8 Nov 2026. A standard not shown here was not found in these sources. That does not mean Imagicle lacks it.
Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
See Imagicle's full stack
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