Companies / JasperX / Subprocessors
JasperX makes a DIN rail controller with 4G and Wi-Fi that runs machine programmes and connects to the cloud for remote access, alarms and change tracking. It serves automation businesses, technicians and their clients who build, manage and support machines.
Summarized from its homepage on 11 Nov 2026.
Newcastle, NSW, AU
Subprocessors of JasperX
JasperX declares 8 subprocessors, including AI providers Anthropic, OpenAI, xAI.
| Subprocessor | Purpose |
|---|---|
| AI chat prompts and logic, when we use Anthropic's Claude models to generate AI responses or to analyse chats (section 2). Anthropic's commercial API does not use this data to train models by default. | |
| Website usage data on our websites and download pages. | |
| Hosting and storage: customer data, account records, programs, revisions and audit logs (Cloud SQL, Cloud Storage), and trend history (BigQuery). Sign-in: Google Identity Platform holds your password, or the link to your Google or Microsoft account. Our message broker runs on Google Cloud infrastructure we control. | |
| Internal collaboration. Snippets of chat prompts may appear in our internal debugging emails. | |
| AI chat prompts and logic, when we use OpenAI's models to generate AI responses or to analyse chats (section 2). OpenAI does not use this data to train models. OpenAI may keep it for up to 30 days to check for abuse, or longer where the law requires. | |
| Sending our service emails (such as sign-in and password emails, invitations, notifications and access requests) and product update emails: your email address and the email's content. | |
| Billing: name, business name, tax ID, card details, address. No program code or telemetry. | |
| AI chat prompts and logic, to generate AI responses (Grok models) and to analyse chats (section 2). xAI does not use this data to train models. It deletes it when the response is delivered or one hour after the request is processed, whichever comes first, and keeps no copy. |
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