Companies / Kolsetu / Subprocessors
Kolsetu provides Elba, an AI voice assistant that connects to enterprise systems to handle support calls and workflows. It serves regulated, high-volume operations in roadside and emergency assistance, insurance, and banking and financial services.
Summarized from its homepage on 11 Nov 2026.
Gänsemarkt 33, Hamburg, 20354, DE+49-15888-369116
Subprocessors of Kolsetu
Kolsetu declares 19 subprocessors, including AI providers Anthropic, AssemblyAI, Cartesia, Deepgram, Soniox.
| Subprocessor | Purpose |
|---|---|
| 11Labs | Text-to-speech and voice synthesis API for generating spoken audio |
| Cloud infrastructure (compute, storage, network); EU data centres (Frankfurt) | |
| AI language model for internal security, compliance, and operational use cases; EU region | |
| Speech-to-text API for audio transcription and analysis | |
| Axonwise (Sarvam AI) | Speech processing APIs with a focus on Indic languages |
| Real-time text-to-speech API for voice generation | |
| Integration platform enabling API-based connections to third-party tools and services | |
| Speech processing APIs, including speech-to-text and text-to-speech | |
| Google Workspace — internal collaboration, email, calendar, and document management; may incidentally contain customer support and operational data | |
| Real-time audio/WebRTC for live AI interactions; data processed in EU data centres (Germany) |
9 more subprocessors
See the full list with purpose, location and first seen date.
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- 100 API calls a month, plus MCP and the Chrome extension
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