Companies / Lane / Subprocessors
Lane is a product intelligence platform that reads customer feedback and surfaces what matters. It serves support teams and businesses managing customer conversations.
Summarized from its homepage on 12 Nov 2026.
Subprocessors of Lane
Lane declares 19 subprocessors, including AI providers OpenAI, Voyage AI.
From the company's own list.Read the source
| Subprocessor | Purpose |
|---|---|
| Customer relationship management | |
| Authentication & identity | |
| File & object storage | |
| Web search for AI features | |
| Forward Email | Inbound email capture |
| Customer support | |
| Billing & payments (merchant of record) | |
| Primary database | |
| AI features | |
| Product analytics and session recordings |
9 more subprocessors
See the full list with purpose, location and first seen date.
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Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
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