Companies / mxHERO / Subprocessors
mxHERO connects a company's email system to its existing cloud storage, filing messages and attachments and applying security rules. It serves enterprises, public agencies and financial institutions.
Summarized from its homepage on 6 Nov 2026.
Subprocessors of mxHERO
mxHERO declares 5 subprocessors, including AI providers OpenAI.
| Subprocessor | Purpose |
|---|---|
| Amazon Simple Email Service (SES) | Delivery of sign-in verification codes |
| Hosting of the Mail2Cloud Advanced service | |
| Couchbase | Authentication and account management |
| Generation of vector embeddings, via the vector database's embedding integration | |
| Zilliz Cloud (managed Milvus), hosted on AWS in the EU (eu-central-1, Frankfurt) | Vector index that makes email searchable |
Questions about mxHERO
Certifications
| Standard | What the source says | Checked |
|---|---|---|
| SOC 2 Type IICompany's statement | “SOC 2 Type II certified Integrations”The company's own statement. SOC 2 has no public registry; the report itself is shared by the company, usually under NDA. | 9 Nov 2026Source |
We last read its homepage on 9 Nov 2026 and the FedRAMP Marketplace on 8 Nov 2026. A standard not shown here was not found in these sources. That does not mean mxHERO lacks it.
Vendor's own statement, retrieved from the source URL on the date shown. StrataDB does not verify the underlying claim. Data sources.
See mxHERO's full stack
Every vendor with its source and date, and an alert when mxHERO adds or drops one. The same lookup works for any company.
- Every company and vendor, with its public source
- 100 API calls a month, plus MCP and the Chrome extension
- Work email only. No card, no sales call